Finder Terms and Conditions
This page together with the documents referred to in it sets out the terms of business on which we supply any services to you: such as assisting you in obtaining a reward should you find and return a lost item to a third party owner (“Services”), referred to on our website at http://rewardtagz.com/ (the “Site”) to you.
You should read these terms of business carefully and in full before contracting with us for Services via the Site. By confirming that you are a finder of a lost item with one of our tags affixed (which will definitively be the case should you enter a returns code or QR code onto our Site), you agree to be bound by these terms of business.
Please tick the tick box next to this link to the terms of business if you accept them. If you do not accept these terms of business, you will not be able to receive a reward.
1. Who we are
The Site is a website operated by REWARD TAGZ, a business registered in Jersey (registration number 29932) and referred to throughout these terms of business as “we” or “us”.
2. Service availability
Some restrictions may be placed on the extent to which we enter contracts with persons resident in specific countries.
3. Who you are
By placing an order through the Site, you warrant to us that:
• you are legally capable of entering into binding contracts;
• you are at least 18 years old.
4. Our contract
Once you have contacted us stating that you have found an item, we may send you an e-mail acknowledging receipt. Please note that this does not mean that we have a contract. There will be no contract between us until we let you know that there is one.
5. Returning lost items
5.1 Once you inform us that you have found a lost item by entering a returns code or QR code on our Site, we will endeavour to inform the owner within a reasonable time.
5.2 Should the owner require the item to be returned, the owner may pay a reward (or pay the money to a charity nominated by you) (the ‘Reward’) – in which case they will send the reward to us first. We will send the Reward in accordance with the terms below.
5.3 Should the owner require the item to be returned, we will forward ‘return labels’ to you. You will then need to print these labels off, securely package the item and arrange / await collection.
5.4 You will need to arrange the collection of the item (in accordance with our instructions or those of the courier) or delivery to the nearest myHermes drop off point (or any other delivery provider which we choose to use).
5.5 We will pay for the costs of postage and packaging (subject to the rules below).
5.6 We will only reimburse postage and packaging costs up to a maximum of £30 per item found. If the total cost of postage and packaging exceeds £30, we will ask the owner to pay the excess. If the owner pays this to us, we shall forward it to you. If the owner does not pay this, the maximum amount you will receive will be £30.
5.7 The cost of packaging material will only be reimbursed on condition that a receipt is posted or emailed to us with unequivocal proof that each item clearly itemised on the receipt refers to packaging costs for the item in question (we will determine this at our absolute discretion). The costs for this are included in the maximum total of £30 referred to above.
5.8 The owner may wish to deal with you direct and arrange the collection or otherwise recover the lost item. We can assist with the exchange of address details if both parties consent and we are not required to do anything which would breach any law including any relating to data protection. Should this occur, we are willing to reimburse some of the costs, on production of proof of costs incurred to our satisfaction (which will be up to our absolute discretion), up to a maximum of £30.
6. Reward
6.1 Please note that regardless of whether or not you claim a reward or whether the owner of the item offers or pays a reward, you are legally not entitled to keep the lost item and must make reasonable endeavours to return it to its owner, or alternatively hand it in to your local police station.
6.2 A Reward will only be paid should:
(a) the owner of the lost item send funds to us; and
(b) the owner of the item states that they have possession of the item and are happy with its condition – that is at the absolute discretion of the owner and we will not in any way involve ourselves with that matter and will not assist in resolving any disputes.
6.3 We will only pay the Reward in GBP Sterling. If items are found outside of the UK, the amount you receive may be less than expected due to currency exchange rates and any international transfer fees that we may incur (these will be reduced from the amount of the Reward before it is paid to you).
6.4 The Reward will be paid for using paypal (or another payment method only of our choosing).
6.5 To cover admin and banking costs, we will first take out and retain 10% of the amount of the Reward that is offered by the owner; such percentage can be reasonably increased in the future at our discretion. The sum displayed and offered to you as the Finder is the sum you will receive (subject to the other Terms and Conditions being met).
6.6 Although, we will try to assist in the returns process and payment of the Reward, the returns process is purely between you and the owner on a contractual basis and we do not have a contract with you relating to this and will not have any contractual obligation to you to pay a Reward (you agree that this is the case because it is not possible for us to control the owner and that this is therefore a reasonable consumer term); and therefore we will have no liability to you whatsoever in this regard.
7. Communicating with you in writing
In certain circumstances, the law may require that we must communicate with you in writing. When using the Site, you accept that our principal means of communicating with you will be electronic and that this falls within the definition of writing.
8. Notices
8.1 Any notices you send to us must be given by email.
8.2 We may give notice to you at either the e-mail or postal address you provide to us when you place your order.
9. Transfer of rights and obligations
9.1 The contract between us binds both you and us and our respective successors and assigns.
9.2 You may not transfer, assign, charge or otherwise dispose of any contract with us, or any of your rights or obligations arising under it, without our prior written consent.
9.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a contract between us, or any of our rights or obligations arising under it, at any time during the term of the contract in question.
10. Events outside our control
10.1 We do not accept any liability for any failure to perform or delay in performing any of our obligations under a contract between us where such failure or delay is caused by events outside our control (“Force Majeure Event”).
10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our control and includes in particular (but without limitation) strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks, or the acts, decrees, legislation, regulations or restrictions of any government.
10.3 Our performance of any contract with you is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
11. Waiver
A waiver by us of any of these terms of business shall not be effective unless it is expressly stated to be a waiver and is communicated to you in writing. No such waiver shall constitute a waiver of any other prior or subsequent breach and we shall not be affected by any delay, failure or omission to enforce or express forbearance granted in respect of any of your obligations.
12. Severability
If the whole or any part of any provision of these terms of business is or becomes invalid, void or unenforceable for any reason, then it shall to the extent required be severed from these terms of business and rendered ineffective so far as is possible without modifying the remaining provisions, and shall in no way affect the validity or enforceability of any other provisions.
13. Entire agreement
These terms of business and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract between us, and will supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
14. Our right to vary these terms of business
We have the right to vary these terms of business from time to time and we encourage you to revisit them periodically to ensure that you are fully aware of them at all times. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and any changes to them.
15. Law and jurisdiction
Contracts for the purchase of Goods and/or Services through the Site will be governed by English law. Any dispute arising from, or related to, such contracts (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.